Chai Hsin Yi is an experienced data analytics and data intelligence senior manager with 15 years of working experience in the financial industry across Kuala Lumpur, New York and London. She is skilled in data science, analytics and data mining, with accumulated experience from front office, middle office and back office roles in multiple business lines including Commercial Business, Consumer Business, Investment Banking and cross functional departments.
She headed the AmBank Group Compliance Data Analytics team from September 2020 to November 2022. Her team pioneered in-house analytics and artificial intelligence capability in transaction monitoring, customer risk profiling and advanced compliance testing employing open source tools, statistical methodology, rules based detection and machine learning algorithm.
Before joining AmBank, she was the Co-Head of Business Analytics for Commercial Banking in HSBC Malaysia and Head of Campaign Management for Consumer Business in CitiBank Malaysia. In HSBC, she managed a team to deliver analytics transformation providing insights for business growth and Middle Office’s overhaul and in CitiBank, her team focused on analytical execution of marketing campaigns for the retail and cards business.
In 2012, she returned to Malaysia under TalentCorp’s Returning Expert Programme to bring home her expertise around data, analytics and system integration. She joined Citigroup Malaysia as the Regional Head of Data Intelligence for Anti Money Laundering Operations as soon as she returned to Malaysia. She built up the regional analytical unit with diverse expertise in data mining, AML typologies and new product analytics.
From 2007 to 2010, she worked in Deutsche Bank London in the Global Equity Derivatives Technology department before moving to Deutsche Bank New York in 2010, as a system integrator and functional specialist of analytical market data.
She holds a Bachelors of Science in Engineering (Industrial and Operations Engineering) and a Masters of Science in Engineering (Industrial and Operations Engineering), both from the University of Michigan, Ann Arbor, United States.
